Support Desk

Global - Myrmex 101 3

• Workflow in Myrmex - General principles
• Workflow in Myrmex - Answering to a data request
• Myrmex Organisation Unique Identifier (MOUI)

Workbasket 3

• How do I know which questions still require an answer?
• How do I know which questions need to be reworked?
• How do sites and products work in Myrmex

Fill-in data - Questionnaire 4

• How to import answers in a question group?
• I do not produce or deliver wood-based products
• Copying and comparing data between questionnaires
• Copying many answers from one product to another product

Requests 6

• Job finished / I am done answering to a request
• I need to archive a request
• I want to display archived requests in my workbasket
• I need to change the follower/requester of a request
• Send a new request

View all 6

Reports 0

Consolidations 0

Sites 0

Products 0

Connections 3

• Re-sending invitation to a new connection (e.g. supplier)
• Inviting a new supplier to the tool
• Deactivate/Reactivate a connection link

Users 10

• I forgot my password
• I need to add users to my organization account in Myrmex
• Roles in Myrmex
• I need to remove users from my organization
• I need to grant/remove a role to/from a user

View all 10

Quality Enhancement & Validation 1

• Validating Data